This plant has been growing roots in sphagnum and about 75% humidity with lots of bright indirect light. New root growth is small. The plants pictured, are the ones for sale. Plant has just been rooted. Do not expect a mature root system. Plant will be shipped in nursery pot with sphagnum moss.
We package and ship our plants with the utmost care. However, we cannot be responsible for damage during shipping. Not every plant will look exactly like the picture, as all plants are unique, but we strive to keep them consistent.
Orders placed Sunday through Tuesday will be shipped the next day (excluding holidays). Orders placed on Wednesday, Thursday, Friday, and Saturday will be shipped out the following Monday (excluding holidays). This is in best interest of the plants.
Plants shipped in winter usually do great. One of the most important keys to the success of the plant's arrival is that the plant is is brought in immediately upon delivery. If on the off chance, you do receive a plant that is in poor condition, please email us pictures that SAME DAY your plant is received and we will replace, credit, or refund you the purchase price of the plant.
Replacements, credits and refunds are only available during the winter months( Nov- Feb) if priority mail and a warmer are purchased.